Privacy Policy.

CMT Engineers Pty Ltd (ABN 62 631 497 115) (“CMT”, “we”, “us” or “our”) is committed to protecting your privacy. This policy explains how we handle personal information collected through this website (cmtengineers.com.au) and in the course of our business, and how we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using this website or providing us with your information, you agree to the handling of your information as described in this policy.

1. The information we collect

We collect personal information that you choose to provide to us, together with a limited amount of information collected automatically when you use our website. This may include:

• Contact and identification details, such as your name, email address and phone number
• Information you include in an enquiry, application, message or document you send us
• Information you provide to us in the course of a project or engagement
• Technical and usage information collected automatically when you visit our website

2. Cookies & similar technologies

We use a small number of cookies and similar technologies for essential website functionality and, where enabled, to understand how our website is used. We do not use advertising or cross-site tracking cookies. You can manage cookies through your browser settings, though some parts of the website may not work properly without them.

3. How we use your information

We use your personal information to:

• Respond to your enquiries and provide information, quotes and services
• Assess and manage applications and engagements
• Deliver, manage and improve our services and our website
• Communicate with you
• Meet our legal, regulatory and professional obligations

4. Disclosure to third parties

We do not sell your personal information. We may share it with:

• Trusted service providers who help us operate our business and website, such as IT, hosting, communications, data-storage and analytics providers
• Our professional advisers, contractors and consultants, where reasonably necessary
• Government, regulators or others where required or authorised by law

We require those who handle personal information on our behalf to protect it consistently with this policy and applicable law.

5. Overseas disclosure

Some of our service providers may store or process information outside Australia, or may be based overseas. Where this occurs, we take reasonable steps to ensure your information is handled in a manner consistent with the APPs.

6. Storage & security

We take reasonable technical and organisational steps to protect your information from misuse, interference, loss and unauthorised access, modification or disclosure, and we restrict access to those who need it. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Accessing & correcting your information

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. To make a request, contact us using the details below. We may need to verify your identity before acting on your request.

8. Retention

We keep personal information only for as long as it is needed for the purposes described in this policy, or as required by law, after which we take reasonable steps to securely delete or de-identify it.

9. Complaints

If you have a concern about how we have handled your personal information, please contact us first using the details below and we will respond. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

10. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites; we encourage you to review their privacy policies.

11. Children

This website and our services are directed to businesses and professionals, not to children, and we do not knowingly collect personal information from children.

12. Changes to this policy

We may update this policy from time to time. The current version will always be published on this page with the “Last updated” date shown above.

13. Contact us

For any privacy question or request:

• Email · info@cmtengineers.com.au
• Phone · (07) 3062 4343
• Post · CMT Engineers Pty Ltd, PO Box 79, Capalaba QLD 4157
• Office · Suite 2, Level 2 / 96 Mount Gravatt Capalaba Rd, Upper Mount Gravatt QLD 4122

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